Contact Us

We Welcome Your Comments!

Our number one goal has always been and will always be to earn and maintain YOUR trust! We welcome your comments. If you have a comment, suggestions, or an unresolved issue you should immediately contact the Manager at the Tire Kingdom/NTB/Merchant Tire location that you frequent.

You should also feel free to contact our Customer Satisfaction Department with your input or to resolve an outstanding issue. We are available for your convenience 24 hours a day, 7 days a week. To reach one of our customer service representatives, use one of the methods below:

For warranty questions:

Customer Service Warranty

For customer service issues at one of our locations:

Customer Service

For technical website issues:

Technical support services

(Please include operating system, browser and version, error message, and a brief description of the steps you took before the error occurred.)

Click here to fill out our on-line form:

For concerns and/or questions regarding your purchase and service at one of our locations.

To reach us by phone, please call 1-877-227-5682

To find a store near you:

Call 1-800-NEW-TIRE (800 639-8473) or visit

Store Hours:

Monday-Friday: 7 am to 8 pm
Saturday: 7 am to 7 pm
Sunday: 9 am to 6 pm

(most locations)

To Review and Pay Your National Tire & Battery Credit Card Bill:

http://www.ntb.accountonline.com

For any issues related to our Credit Card(s):

Please call the customer service number located on the back of your card or (888) 867-5658 - Monday - Friday 9 am - 8 pm.

For information on Fleet and National Accounts:

Business Development/Nat'l and Fleet.

For information on Wholesale Accounts:

Business Development/Wholesale

For international sales:

Visit Tire Kingdom International's website