Contact Us
We Welcome Your Comments!
Our number one goal has always been and will always be to earn and maintain YOUR
trust! We welcome your comments. If you have a comment, suggestions, or an unresolved
issue you should immediately contact the Manager at the Tire Kingdom/NTB/Merchant
Tire location that you frequent.
You should also feel free to contact our Customer Satisfaction Department with your
input or to resolve an outstanding issue. We are available for your convenience
24 hours a day, 7 days a week. To reach one of our customer service representatives,
use one of the methods below:
For warranty questions:
Customer Service Warranty
For customer service issues at one of our locations:
Customer Service
For technical website issues:
Technical support services
(Please include operating system, browser and version,
error message, and a brief description of the steps you took before the error occurred.)
Click here to fill out our on-line form:
Store Feedback
For concerns and/or questions regarding your purchase and service at one of our locations.
To reach us by phone, please call
1-877-227-5682
To find a store near you:
Call 1-800-NEW-TIRE (800 639-8473) or visit
Store Locator
Store Hours:
- Monday-Friday: 7 am to 8 pm
- Saturday: 7 am to 7 pm
- Sunday: 9 am to 6 pm
(most locations)
To Review and Pay Your
National Tire & Battery
Credit Card Bill:
http://www.ntb.accountonline.com
For any issues related to our Credit Card(s):
Please call the customer service number located on the back of your card or (888)
867-5658 - Monday - Friday 9 am - 8 pm.
For information on Fleet and National Accounts:
Business Development/Nat'l and Fleet.
For information on Wholesale Accounts:
Business Development/Wholesale
For international sales:
Visit Tire Kingdom
International's website